Privacy Policy

Jan 1, 2015

Privacy Policy

Effective as of January 1, 2015; Last modified December 13, 2016

Scope of Policy:

This Privacy Policy governs the manner in which Granite State Escape, LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Granite State Escape, LLC.

Personal identification information:

We may collect personal identification information from Users, including, but not limited to, when users visit our site, register on the site, create a booking, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our site anonymously. We will only collect personal identification information from users if they voluntarily submit this information to us. Users can always refuse to offer personal identification information; however, it may prevent them from engaging in certain Site related functions.

Non-personal identification information:

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include server logs, the browser name, the type of computer, technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies:

Our Site may use “cookies” to enhance user experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information:

Granite State Escape, LLC collects and uses personal information for the following purposes:

We may use information to understand how our aggregate customer base uses the services and resources provided on our site.

We will continually work to improve our offerings and services based on the information and feedback we receive.

To improve customer service your information helps us to more effectively respond to customer service requests and support needs.

We use the information users provide about themselves when placing an order only to provide service to their order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails. The email address users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

Children Under 13:

We do not collect personal information of children under the age of 13 and children under the age of 13 are not permitted to create their own User accounts. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible. If at any time a parent needs to access, correct, or delete data associated with their child, they may contact us using the contact information provided below.

How we protect your information:

We use appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the site and its users happens over a secured communication channel and is encrypted and protected with digital signatures. We will retain information you provide for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Sharing your personal information:

We will not sell, trade, or rent Users personal identification information to others. We may share generic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites:

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to/from our site. In addition, these sites or services, including their content and links, may be regularly changing. These sites and services may have their own privacy policies and customer service policies that are not affiliated with our own. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Do Not Track:

We do not track Users over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (DNT) signals.

Changes to this privacy policy:

Granite State Escape, LLC has the discretion to update this privacy policy at any time. If or when we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your acceptance of these terms by using this Site, you signify your acceptance of this policy. If you do not agree to this policy, our site and services may not be suited for you. Your continued use of the Site following the posting of changes to this policy will be considered your acceptance of those changes.

Access, Change or Delete Personal Information:

You can access, change, or delete information we have collected from you by logging into your account. For other personal information we hold, we will provide you access for any purpose including to request that we correct the data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate business purposes. Please contact us and we will assist you with your request.

Contact Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

P. 603.935.7455
Email: [email protected]

Manchester Location

795 Elm Street (Lower Level)
Manchester, NH 03101
603-935-7455